Privacy Policy and Terms of Use
ADRA Website and Microsoft 365
Effective Date:
Last Updated: July 23, 2025
- Introduction
Welcome to the official website of ADRA (“we”, “us”, or “our”). ADRA values your privacy and is committed to protecting your personal information. This document outlines both the Privacy Policy and Terms of Use governing your use of our website and services, including those provided via the Microsoft 365 platform (e.g., Outlook, Teams, SharePoint).
By accessing or using our website or services, you agree to comply with and be bound by the terms outlined herein.
- Scope
This Privacy Policy and Terms of Use apply to:
Visitors and users of the adrathailand.org website (or affiliated domains)
Individuals interacting with ADRA via email, web forms, or digital platforms
Authorized users accessing ADRA services through Microsoft 365
- Information We Collect
3.1 Personal Data
We may collect the following personal information:
Name, email address, telephone number
Job title and organizational affiliation
IP address, location data
Other data submitted via contact forms or email
3.2 Technical and Usage Data
Browser type, operating system, and device information
Access dates/times and referring URLs
Usage logs, activity tracking (e.g., clicks, page visits)
3.3 Microsoft 365 Data
When using ADRA’s Microsoft 365 platform, we may process:
Emails, shared documents, and communication logs
Calendar entries, meeting participation, and Teams chats
User IDs, role assignments, and access permissions
- How We Use Your Information
Your information is used to:
Provide access to and support for our website and services
Respond to inquiries and provide assistance
Improve website performance and user experience
Communicate organizational updates, where consent is given
Facilitate secure collaboration through Microsoft 365 tools
Fulfill contractual or legal obligations
- Legal Basis for Processing
Data is processed based on the following legal grounds:
Consent – for voluntary communications and subscriptions
Contractual Obligation – to fulfill services or agreements
Legal Requirement – to comply with regulatory requirements
Legitimate Interest – to secure and operate our platforms effectively
- Data Sharing and Disclosure
We do not sell your personal data. Your information may be shared with:
Microsoft Corporation, as a secure data processor
Third-party service providers (e.g., hosting, analytics, IT support)
Authorized internal staff with a business need
Government authorities, where legally mandated
- Microsoft 365 Integration
ADRA uses Microsoft 365 under enterprise-level agreements that adhere to international data protection standards. These include:
Data encryption and secure transmission
Multi-factor authentication (MFA) and access controls
Activity logging and policy-based file protection
Data residency controls as provided by Microsoft
Further details are available via Microsoft’s Privacy Policy and Trust Center.
- Cookies and Tracking Technologies
ADRA’s website uses cookies to:
Monitor site usage and performance metrics
Remember user preferences for return visits
Personalize content and interactions
Users can adjust cookie preferences through their browser settings. Blocking cookies may impact certain site functionalities.
- Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When no longer needed, your data is securely deleted or anonymized.
- Your Data Rights
Depending on your location, you may have the right to:
Request access to your data
Correct or delete personal information
Object to or restrict processing
Withdraw consent at any time
File a complaint with a data protection authority
To exercise your rights, contact us at [Insert Email Address].
- International Data Transfers
Where data is transferred outside of your country, such transfers are protected by:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Binding Corporate Rules (where applicable)
- Third-Party Websites
Our website may include links to external websites. ADRA is not responsible for the privacy practices or content of those third-party websites. Users are encouraged to review their respective policies.
- Data Security Measures
We implement comprehensive security measures to protect user data, including:
SSL encryption
Secure data centers and infrastructure
Microsoft 365-based enterprise protections (e.g., Defender, DLP, role controls)
Ongoing monitoring and employee training
- Updates to this Policy
We may revise this Privacy Policy and Terms of Use periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly.
- Terms of Use
By accessing ADRA’s website and systems, you agree to:
Use content solely for informational or authorized purposes
Refrain from unauthorized use, scraping, or reproduction of content
Abide by user conduct standards and refrain from misuse of communication platforms
Respect intellectual property rights and comply with applicable laws
Unauthorized attempts to access, alter, or disrupt any part of our systems are strictly prohibited and may result in legal action.
- Contact Information
If you have questions or concerns about this Privacy Policy or Terms of Use, please contact:
Data Protection Officer
ADRA (ADVENTIST DEVELOPMENT & RELIEF AGENCY)
178/95 World Club Land, Soi 2, Moo 7
Chiang Mai-Hangdong Rd., T. Nongkwai
Hangdong District, Chiang Mai 50230
Email: office@adrathailand.org